By Yurdaer Doganata; Lev Kozakov; Greg Brown; Tong-Haing Fin; Moon J. Kim; Youssef Drissi
One of the biggest complaints we hear about many company Web sites, from customers and employees alike, is that it's too hard to find what you need. At IBM, with 2.5 million Internet pages and more technical content than any single entity, including the Pentagon, that's no surprise. A...
Oct. 21, 2002 05:45 PM Reads: 22,357